Help and support

Find help with using NetZeroNow, discover how to access financial support, or browse our technical guides and FAQs.

Using the guide

Help with navigating our tools and understanding your results.

• Glossary of terms
• Frequently asked questions
• How our calculators work

Financial help

Information on grants, subsidies, and financing options.

• Grants and funding overview
• Check your eligibility
• Smart Export Guarantee (SEG)

Technical support

Deep dives into the technology and installation processes.

• Choosing an installer
• Planning permission guide
• Heritage and listed buildings
• Maintenance schedules

Contact us

Get in touch if you can’t find what you’re looking for.

• Contact details
• Give feedback
• Report a bug

Still need help?

If your question isn’t answered here, you can contact our support team.